Have you ever slammed a door in rage? Have you ever been really hurt by something someone has said? Have you ever had a fight with your mother? Have you ever been angry when your pay rise was turned down?

Every day people find themselves in conflict, ranging from minor discomfort to serious confrontations. Generally, when people think about conflict they believe that there are only three solutions: compromising, winning or losing. But now, Conflict Resolution Network training provides a new way to look at winning so that opponents become partners.

Conflict Resolution Network training shows how to recognise typical conflict behaviour patterns and how to avoid them. As well, it teaches us how to understand the power dynamics in any relationship. Most importantly, however, it shows how improved communication can help us to better understand those with whom we find ourselves in conflict, and help them to understand us, in order to achieve a happy solution.

Dr. Stella Cornelius, Director of the Conflict Resolution Network in Australia, has generously donated her Conflict Resolution Network training materials to ministry for peace. Stella is a big supporter of this new wave of organisations world wide calling for government Ministries/Departments of Peace. She founded the original Ministry for Peace campaign in Australia in the 1980s in the midst of the Cold War and worked for it tirelessly for a good number of years. She is keen to support this new movement in any way she can.

“The world-wide campaigns to establish Departments of Peace in governments everywhere is gathering momentum, This is not surprising as there is a growing realisation that – at the highest level of decision making – the voice of the peacemakers must be heard, must be professionalised and institutionalised, and given equal attention to every other concern.

Our style of campaigning must match our objectives. Let us, to quote Johan Galtung, make “Peace by Peaceful Means”

“On the path of peace, we will meet opposition; we will trip over obstacles, including those within ourselves. To expect less, to assume that our good intent is enough is unrealistic. As we travel the globe we will meet an enormous desire for peace. Good intent is a marvellous starting point and as well as goodwill, we need good skill. Conflict resolution skills are the tools to move the rocks from our path.

The peace process starts from where you stand. You have made a contribution to all peace initiatives when you resolve any conflict non-violently and creatively. It can be personal, within family, community, governmental or international, each arena helps us build the Culture of Peace.

We cannot expect our leaders, be they political, community, religious or the media to give us policy and programme which we, the people, cannot ourselves understand and practice. We cannot depend on others, as helpful as they may be, to take responsibility for us. To take action, learn the conflict resolution skills yourself and then go on to teach them to others.”

You may be fortunate enough to have access to conflict resolution training integrated into primary, secondary, tertiary or community education with trained educators who can teach and inspire, and library facilities to widen your awareness. If this is so, pause and count your blessings.

Even if this is financially and geographically available you may well belong to the “time-poor”, thereby reducing your options considerably.

This is where the Conflict Resolution Network is ready, willing and able to help online. The CRN presents a 12 skill approach – so that you can run your problem – the conflict that you are addressing – past this list of skills. You then take the tools you need to out of the tool-kit.

This 12 skill method of learning has been widely acclaimed. It is available free of cost to anyone who has access to the internet, or can persuade a friendly neighbourhood computer-owner to give you access. The course can be downloaded and shared freely with others. The website is HERE

The Conflict Resolution Network has named their 12 skills:

  1. “The Win-Win Approach”: By addressing the need and concerns of all the parties, the aim is to turn opponents into peace partners.
  2. “Creative Response”: Transform problems into creative opportunities for peace.
  3. “Empathy”: Develop communication skills to build rapport and use listening to clarify understanding of the peace process.
  4. “Appropriate Assertiveness”: Apply strategies to attack the problem, not the persons, standing in the way of peace.
  5. “Co-operative Power”: Eliminate “power over” to build “power with” others in the peace objectives.
  6. “Managing Emotions”: Express fear, anger, hurt and frustration wisely so that the peace path is not blocked.
  7. “ Willingness to Resolve”: Address the personal issues that obstruct peace.
  8. “Mapping the Conflict”: Chart needs and concerns to reveal the common peace objectives.
  9. “Development of Options”: Design creative peace solutions together.
  10. “Introduction to Negotiation”: Plan and apply effective policies to reach peaceful agreements.
  11. “Introduction to Mediation”: Third party help in moving towards peaceful solutions.
  12. “Broadening Perspectives”: Evaluate the problems in the wider concept of peace.

It is concerns and needs like yours that has encouraged us to put so much study and training material onto our website with easy and COST FREE access. Of course it takes time and patience to work from written material by yourself or with a harmonious group, but it is so thoroughly worth while. Our material has been tried, tested, and widely praised. We believe it is practical, intellectually rigorous, and emotionally satisfying. If you find otherwise please tell us, we are always open to change.

If you embark on this course, don’t try too much at one time – or you will get mental indigestion. If you need specific help with any identified section, don’t hesitate to stay in contact.

We promise you a great journey.

On our homepage go to the lower half of the left-hand-side list and visit every one of the items under [FREE TRAINING MATERIAL].

Go slowly; just download a few pages at a time and I feel sure you will find it a very useful study resource to help you in your aspirations to further your work for Departments of Peace, for peace and social justice, for conflict resolution and human rights. You can study yourself and offer workshops to others.

Start with the shorter pieces, first [12 SKILL SUMMARY]



spending a few days thinking about – and, if possible – talking about each.


this is great for exploring with others.

You will then be ready for some serious study and go to [CR KIT]

about 20 pages, and spend at least the next twelve days getting deeply into this material, one skill at a time.

You are ready then for the [12 SKILLS MANUAL]  nearly 500 pages of rigorous preparation for helping yourself and others to a new way of life, of working strategies and social contact.

Whenever you need a break from this depth study, read from the [20 PAGE SUMMARY OF “THE GENTLE REVOLUTION”] .

It will help you wherever a clash of values is present.

[CR GAME] is great to test your skills. However is it best if you can involve a few players.

Keep on going back to the material and notice how your concepts are being nourished, and how your resolve to work for Departments of Peace has gathered more strengths and strategies.“

Please stay in touch.

With best wishes,


Dr Stella Cornelius
Conflict Resolution Network
PO Box 1016
Chatswood NSW 2057

Phone: 61 2 9419 8500
Fax: 61 2 9413 1148